favor de instalar cualquiera de los que siguen
si no cuenta con permiso para instalar software, puede descargar la versión portátil

Preguntas Frequentes

¿Qué es Binumi?

Binumi es una plataforma pionera de creación y gestión de videos que impulsa a las personas y organizaciones con mayor visión a futuro en el mundo. Creado para permitir que cualquiera pueda crear y compartir videos con un propósito, Binumi es el lugar más fácil y eficiente para comenzar y tener éxito en la narración de videos. Con miles de plantillas profesionales, una amplia biblioteca de contenido multimedia con derechos autorizados y herramientas de edición fáciles de usar, Binumi está transformando la forma en que el mundo crea, administra y comparte videos.

¿Por qué debería utilizar Binumi?

Somos distintos. Somos la mejor plataforma del planeta para comenzar su viaje de narración de videos. La plataforma elegida por aquellos que nunca antes han creado videos y por grandes empresas globales que desean un tipo diferente de experiencia de video. Crea y comparte videos significativos que tengan impacto. Encuentra mucho más que un editor de video. Descubra un mundo de clips multimedia con derechos autorizados, plantillas listas para usar y administración de videos, todo en un solo lugar.

¿Quiénes usan Binumi?

Pequeñas empresas independientes, artistas, creativos y activistas comunitarios. Empresas, organizaciones sin fines de lucro, editoriales y organizaciones industriales. Grupos educativos y de conocimiento. Tenemos una gran comunidad que crea activamente videos de calidad profesional utilizando nuestra impresionante colección de clips multimedia con derechos autorizados, herramientas de edición de arrastrar y soltar y funciones de administración y uso compartido. ¿Estás listo para unirte a nosotros?

Is Binumi free?

Binumi's Member plan is free. It provides a great experience, but it's limited. For the full experience, upgrade to a paid plan.

Ya utilizo iMovie/Premiere Pro/Final Cut. ¿Binumi es para mi?

Lucy, nuestra jefa de proyectos especiales, solía ser una devota de Premiere Pro. Ella tiene esto para decir: 'Nuestro editor completo tiene el 95% de las características de cualquiera de los software de edición de video líderes en el mercado. Sin embargo, si eres un editor de video acérrimo y te encanta la complejidad, esto no es para ti. Utilicé Binumi para crear cientos de videos en una semana, para administrarlos en múltiples medios y para rastrear y aumentar el valor de ese contenido. Esta plataforma tiene que ver con la escala, la visión y la comunidad; si crea un video cada mes, le recomendaría que se quede con su producto actual '.

¿Ofrecen recursos para la educación?

Si. Tenemos cientos de proyectos de video apropiados para cada grado y materia, creados por educadores para educadores. Cada proyecto de video vinculado al plan de estudios contiene una colección seleccionada de imágenes, música e instrucciones.

I already use iMovie/Premiere Pro/Final Cut - is Binumi for me?

Lucy, our Head of Special Projects, used to be a Premiere Pro devotee. She has this to say: 'Our shot-by-shot editor has 95% of the features of any of the leading video editing software on the market. However, if you're a diehard video editor and love complexity, this isn't for you. I've used Binumi to create hundreds of videos in a week, to manage them across multiple outlets and to track and grow the value of that content. This platform is about scale, vision and community--if you create one video every month then I would recommend staying with your current product.'

Is there a *country* language version of Binumi available?

The Binumi platform is delivered in multiple languages. New languages are added periodically.

Can I continue to use my videos once my subscription has ended?

When your subscription ends, your account will revert to a free Member account. You'll still be able to create videos, but will lose access to some of the content, editing, management and download features. Any videos you have already downloaded can continue to be used but you cannot under any circumstances re-edit them on another platform or deconsruct them and use clips individually.

Can I pause my account subscription?

It is not possible to pause a paid plan. Please contact us via chat or email if you have any concerns or questions about your account.

Can I change payment details?

Please contact us using our Freshchat if you would like to update or change your payment details.

Can I sell/monetize the videos I make?

No. Binumi's licence enables you to create videos for business, promotion, communications, education or personal use. Contact us for an Extended Licence if you wish to sell the content you create on Binumi. Other restrictions,including inappropriate use of content, can be found in Binumi’s Terms and Conditions posted at https://www.binumi.com/index/term-of-use.

Can I download the videos I make on Binumi?

Yes, you can download in regular, square (Instagram) and vertical formats. Free Member plans allow up to 5 downloads per month. Upgrade to a paid plan for unlimited downloads.

Do you offer resources for education?

Yes. We have hundreds of video projects appropriate for every grade level and subject area. Each project contains a curated collection of footage, music and instructions.

Nunca he creado un video. ¿Será un problema?

¡No! Binumi es la mejor plataforma de video del planeta para ayudar a los nuevos narradores de videos a crear y compartir videos con un propósito. Tenemos una serie de funciones de soporte integradas, que incluyen edición de arrastrar y soltar, magníficas plantillas diseñadas profesionalmente y videos de ayuda de nuestra comunidad diseñados para ayudarlo a obtener resultados de inmediato.

¿Cuántos videos puedo crear?

Crea y comparte una cantidad ilimitada de videos con cada cuenta de Binumi, ¡incluso con nuestra cuenta gratuita de Storyteller!

¿Puedo descargar los videos realizados en Binumi?

Si. Puede descargar un video de Binumi en formato regular y cuadrado (Instagram). Hay un límite mensual en la cantidad de descargas con una cuenta Storyteller gratuita y descargas ilimitadas cuando tienes un plan Learn, Work o Enterprise.

¿Puedo descargar en HD?

Si. Binumi proporciona renderizado y descarga en SD y HD.

¿Puedo utilizar Binumi en dispositivos móviles?

Si. Binumi tiene una aplicación gratuita, disponible en Apple App Store y Google Play Store. Sincronizado en todos los dispositivos, puede crear, compartir y administrar sus videos en el trabajo, el hogar o mientras viaja. ¡Incluso puedes trabajar sin conexión!

¿Puedo compartir los videos en cualquier sitio?

Una vez que haya creado un video en Binumi, puede compartirlo directamente en las redes sociales o mediante una URL. También puede descargarlo como mp4 (incluso en formato cuadrado) e incrustar un enlace en un sitio web. También puede crear páginas de destino y páginas de cartera personalizables para su video con texto, imágenes y más.

¿Puedo utilizar Binumi fuera de línea?

Nuestra aplicación móvil tiene una opción sin conexión para que pueda crear, compartir y administrar en el trabajo, en casa o mientras viaja. Las funciones sin conexión significan que puede continuar trabajando y produciendo contenido de video sin una conexión de datos o de Internet.

¿Qué tan grande es la biblioteca de contenido de Binumi?

Hay más de 4.5 millones de clips multimedia con derechos autorizados en la biblioteca de Binumi y no nos detendremos allí. Nuestro equipo de contenido y socios globales agregan nuevos clips cada mes. La mayor parte de nuestro magnífico contenido de todo el mundo solo está disponible para nuestros usuarios de Binumi.

¿Puedo combinar contenido de Binumi con mi propio contenido en videos?

Si. Sube tus propias imágenes, videos o audio a una carpeta privada segura en Binumi y suelta ese contenido en el editor junto con el contenido de Binumi. Tanto el escritorio como el dispositivo móvil cuentan con captura directa, lo que le permite cargar y editar contenido sobre la marcha.

¿La biblioteca de contenido de Binumi tiene imágenes de mi país?

Binumi tiene contenido de prácticamente todos los países del planeta. Si no está allí, probablemente lo agreguemos pronto.

¿Hay disponible una versión *país* de Binumi?

La plataforma Binumi se entrega en varios idiomas. Periódicamente se agregan nuevos idiomas.

¿Todos mis videos tendrán un movimiento final Binumi?

Una vez que se actualiza a un plan Learn, Work o Enterprise, tiene la capacidad de apagar el movimiento final de Binumi.

How do I share my uploaded content with others?

If you have a paid plan with multiple users, you can easily set up and manage team members to access specific storage folders.

How much content can I upload under the free Member plan?

With the free Member plan, you can upload as many files as you want but your total storage allocation for uploads and rendered videos is 2GB. Users on paid plans receive storage starting at 5GB, which you can upgrade to as much as you need.

How do I use green screen?

Add a clip with a solid green or coloured background to your personal or team uploads. Then use the 'trim and modify clip' tools to select a colour from the clip to remove. Once rendered, this new clip (with the colour removed) can be used as an overlay over any other clip.

How do I use zoom?

Add a clip or rendered video to your personal or team uploads. Use the "trim and modify clip" editing tool to apply a "zoom effect" to a section of a clip, and click "process". This new clip can then be dropped into your edit timeline.

How do I change the speed of a clip?

Add a clip or rendered video to your personal or team uploads. Hover over the clip in 'uploads', click the 'trim and modify clip' icon, choose the speed of your clip, and click 'process'. This new clip can then be dropped into your edit timeline.

How do I strip audio from an existing video?

Add a clip or rendered video to your personal or team uploads. Hover over the clip in 'uploads', click the 'trim and modify clip' icon, click 'strip audio', and click 'process'. This new audio file can then be dropped into your edit timeline.

How do I reverse a clip?

Add a clip or rendered video to your personal or team uploads. Hover over the clip in 'uploads', click the 'trim and modify clip' icon, click 'reverse video', and click 'process'. This new clip can then be dropped into your edit timeline.

¿Binumi es gratuito?

La cuenta gratuita de Binumi, Storyteller, ofrece una experiencia buena pero limitada. Experimente todo lo que tenemos para ofrecer con nuestros rentables planes Learn, Work y Enterprise.

¿Puedo continuar usando mis videos una vez que termine mi suscripción?

Cuando finalice su suscripción, su cuenta volverá a ser una cuenta gratuita de 'Storyteller'. Esto significa que aún podrá crear videos, pero perderá el acceso a funciones profesionales de edición, administración y descarga. Todos los videos que ya haya descargado (solo es posible con un plan Learn, Work o Enterprise) son de su propiedad.

¿Puedo pausar la suscripción a mi cuenta?

To add footage to your timeline, simply drag and drop the thumbnail from the content window to where you want to insert it. You can also drag and drop the thumbnail over the [+] button to add it to the end of your timeline. Clips saved in 'Uploads' are added in the same manner.

Deleting footage from your timeline is easy. Just hover over the clip and click the trash can icon. Please note that this action cannot be undone.

¿Puedo cambiar los detalles de pago?

Por favor, comuníquese con nosotros mediante nuestro chat bot si desea actualizar o cambiar sus detalles de pago.

¿Puedo vender / monetizar los videos que hago?

No. La licencia de Binumi le permite crear videos para negocios, promoción, comunicaciones, educación o uso personal. Contáctenos para obtener una Licencia de uso comercial extendida si desea vender el contenido que crea en Binumi. Otras restricciones, incluido el uso inapropiado del contenido, se describen en los Términos y condiciones de Binumi.

How do I search for clips in the Binumi library?

No es posible pausar una suscripción de Learn o Work. Comuníquese con nosotros utilizando nuestro bot de chat si tiene alguna inquietud o pregunta sobre su cuenta.

How do I edit a clip?

Hover over a clip in the timeline to display the edit clip button. Clicking will open the edit window where you can adjust the clip length by dragging the in/out arrows below the clip preview. You can also click in the middle of the bar to move to a different section of the clip.

How do I add and delete text?

While editing a clip, simply click inside the text box in the clip preview window to enter text. You can insert additional text boxes by clicking the [+] icon in the text details. You can also change the font, size, color, background and justification. Move a text box by clicking and dragging it to the desired position. Click the text effects tab to display various animated effects for the active text box such as fade in/out, wobble and spin. To delete text, just click the x in the upper right-hand corner of the text box.

How do I save my storyboard?

The Binumi editor automatically saves the latest version of your storyboard - so you never have to worry about losing work.

How do I preview my video before rendering it?

You can preview your current timeline - including edits, text, effects and audio - at any time by clicking the preview button. To start the preview at a given point in your timeline, hover over the clip where you want to start, click the [...] button, and then the play button to watch a 20-second preview. Please note, preview does not reflect final video and audio quality.

How do I adjust the volume of a clip?

A clip's native audio is turned off by default. If you want to turn it on, select your clip in the storyboard, click the 'edit clip' icon then press the 'mute' button. You can use the slider to adjust the volume to the desired level.

How do I record a voice-over?

Select a clip from your storyboard and click the 'add voice-over' icon. Then click 'record' to start recording your voice-over. When you have finished recording, click 'stop'. You can review the recording by clicking 'play' and save it by clicking 'save'. Please note, your device must have a microphone attached and permission granted to use this feature.

How do I add an audio file, such as a pre-recorded voice over, to a clip?

Select a clip from your storyboard and click the 'add voice-over' icon. Select the audio file you want from the scroll-down menu on the right of the pop-up box, then click the 'add audio' button. Items with a microphone icon indicate previous recordings recorded via the Binumi platform. A music note indicates an uploaded audio file.

How do I add my own soundtrack?

In the instant editor, you can add your own audio track by dragging the audio clip you want to use from "my uploads" to the "add audio" section below the storyboard.

Can I download in HD?

Yes. Binumi provides both SD and HD render and download.

Can I rename a finished video ?

To rename a video, go to "my videos" and hover over the video title to reveal the "pencil" icon. Click "rename" to change the name of the video.

Can I edit my videos once they have been rendered?

Yes. Hover your mouse over the video thumbnail and click the "recreate" icon. This will open up an edit window where you can update and render a new version of the video. You can recreate a video in this way even if the original storyboard has been deleted or changed.

Will all my videos have a Binumi end motion?

Once you upgrade to a paid plan, you can turn off the Binumi end motion.

Why is my file failing to upload?

First, check your internet or data connection. If your connection is down or slow, your file may stop uploading and you'll receive a 'file error' message. If you are trying to upload a large file - a video that exceeds 10 minutes in length - this may also struggle to upload. With large files, try dividing up the file into smaller videos before trying again. All files uploaded to Binumi must be under 250MB unless you have an Enterprise plan. If the file or files you are trying to upload exceed the storage quota for your account, you will recieve an error message. Simply upgrade to access more storage.

How do I remove the Binumi end motion at end of my video?

With free Member plans, you will be unable to remove the Binumi end motion at the end of videos. Once you upgrade to a paid plan, you can turn off the Binumi end motion.

Why did my video fail to render?

First, check your internet or data connection. If your connection is down or slow, your video may stop rendering and you'll receive a 'render failure' message. If you are trying to render a large file - a video that exceeds 10 minutes in length or uses several complicated overlays, transitions and effects - this may also struggle to render. Please contact us if the problem persists.

Why can't I download my video?

With a free Member plan, you can download up to 5 videos per month. Once you upgrade to a paid plan, you can download unlimited videos.

Why can't I share my video to social media?

It could be that you've not yet linked your social media accounts. Alternatively, contact your administator and see if they have provided you with permission to link your social accounts.

Why did my text effect not work?

In some rare cases, certain text effects may look different in preview, or once the video has rendered. Re-rendering the video usually fixes this problem but if it persists, please contact us.

How do I retrieve a deleted video?

Once a video is deleted, you cannot retrieve it yourself. Please contact us if you need to retrieve a deleted video file and we will do our best to assist you.

How do I retrieve a deleted storyboard?

Once you have rendered a video, you can recreate that video by using the recreate button. Access this feature by hovering over a video on 'my videos'. Once a storyboard has been deleted, you won't be able to retrieve it yourself. If you need to retrieve a deleted storyboard, please contact us and we'll do our best to assist you.

Why can't I access the entire Binumi content library?

If you are on a free Member plan you will be unable to access all of Binumi's full 4.5 million multimedia-clip library while in the video editor.

Why isn't my video HD?

If you selected 'HD render' when you finished your video, it will be available to view in HD. Simply switch the toggle to HD when you play the finished video. Videos automatically play in SD so they work instantly on every bandwidth. HD may require more time to load.

I've run out of storage space on my account. What can I do?

If you run out of storage on a free Member Plan, you can simply upgrade to a paid plan. Users with a paid plan can purchase additional storage space as and when needed.

¿Cómo puedo contactar con el servicio de atención al cliente o ayuda de la plataforma?

Para obtener ayuda, seleccione el ícono de signo de interrogación amarillo para acceder rápidamente a los videos de soporte dentro de esa página. Nuestro bot de chat presenta respuestas detalladas para cada parte de la plataforma. Para soporte general, tenemos videos comunitarios y tutoriales rápidos en nuestro centro de ayuda.

¿Necesitas ayuda para configurar tu cuenta o usar el editor?

Lo tenemos cubierto: para obtener ayuda, seleccione el ícono de signo de interrogación amarillo para acceder rápidamente a los videos de soporte dentro de esa página. Nuestro bot de chat presenta respuestas detalladas para cada parte de la plataforma. Para soporte general, tenemos videos comunitarios y tutoriales rápidos en nuestro

What are team walls?

Team walls are a storage area for your team's videos. You can create unlimited team walls to organise how and who within your team gets access to videos.
If you are an organisation admin, you can control Team Wall permissions in the 'admin' section.

What is a video instruction set?

A video instruction sets are editable sets of instructions which can be assigned as a project.
They enable team members to assign videos to each other to be created according to a set of instructions.

How do I edit a video instruction set?

Video instruction sets can be edited like a word document. Click 'edit' to begin making your changes. Make sure to save any changes before assigning your project.

How do I comment on a submitted project?

In 'team walls', find the video you would like to comment on and click the play icon. The resulting popup will enable you to leave a comment for that video.

What is a storyboard?

A storyboard is where you arrange your clips and is your work in progress for the video you are creating. Go to 'my storyboards' to see all your current and completed storyboards

How do I share a storyboard?

Sharing storyboards enables you and your team to create videos collaboratively as a work in progress.
In 'my storyboards', click the share button for the storyboard you would like to share, then enter the email address of the person you would like to collaborate with.

How do I make a copy of my storyboard?

Create a new copy of your storyboard by clicking the "duplicate" button on any storyboard displayed in your "my storyboards" page. You can also create a copy from within the editor by clicking on the "storyboard title" drop-down menu and clicking the "duplicate" icon next to any title.

What are "video walls"?

All finished videos created on your account will be stored and managed using "video walls". Personal video walls are for managing your own content. If you're on a paid plan you will also have access to team video walls, which are set up and managed by the account administrator.

How do I share a video to a team video wall?

You can share to one or multiple team video walls by clicking 'share' on one of your finished videos in 'my videos'.
The resulting pop up will enable you to select which team walls to send your video to.

How do I manage my walls?

To manage your personal video walls, go to 'my settings' via the grid menu icon on the left-hand side of the top navigation bar. Select 'personal walls' from the left-hand column. You can add, edit or delete your walls. Team walls are created and controlled by your account admin. See the Admin section on Freshchat for more information.

Can I share the videos I make on Binumi anywhere?

Once you have created a video on Binumi, you can share it directly to social media or via a URL. You can also download it as an mp4 (including in square format) as well as embed a link into a website. You can also create personalisable landing pages for your video with text, images and more.

How do I change the thumbnail of my video?

From "my videos", click the "play" button on the relevant video . If there's an option for updating the thumbnail, you'll see a "view details" button. This opens a new tab where you can upload a new thumbnail. Alternatively, you can play to the desired point in your video and click the "set new thumbnail" button. Please wait 2-5 minutes for the change to take effect.

Can I download videos I have created?

You can download up to 5 videos per month on the free Member plan. Upgrade to a paid plan for unlimited downloads.

How do I download finished videos?

You can download your video as an MP4 or GIF in wide, square or vertical formats. In 'my videos', click the download icon for the video you would like to download. This will take you to a new page where you can select from various download options.

Can I share my finished videos?

Yes. There are loads of ways to share your finished videos - Facebook, Twitter, YouTube, LinkedIn, Weibo or any video wall where you're a member. You can also send your finished video link by email . To share, click "play" on your video thumbnail to open a new window. Underneath the video, click the "share this story" button and choose how you wish to share. Please note that sharing options may be limited for free users - and sharing restrictions can be set by your account administrator.

Can I link to or embed my finished videos?

Yes. Click "play" on your video thumbnail to to open a new window. Underneath the video, click the "view details" button, then click the "link" button to display the embed code and URL. Please note that sharing options may be limited for free users, and sharing restrictions can be set by your account administrator.

How do I export finished videos to 'uploads'?

Export your finished videos to 'uploads' to utilise in the editor as an overlay or a clip in the timeline. In 'my videos', click the download icon for the video you would like to to export to 'uploads'. This will take you to a new page. Select 'add to uploads'. Your video will be sent to 'my uploads'.

How do I create a landing page?

You can share your videos in a landing page where you can add a description and other details along with your video.
In 'my videos', or in a team video wall, click the landing page icon for the video you want to include in your new landing page. Fill in the details and click save. This will generate a link you can share externally.
If you are an organisation admin, in 'admin', you can analyse data on landing page visits and video views.

Are my videos public or private?

As with YouTube, all videos created on Binumi have a unique URL. Only people who have been provided with that URL can see your video, unless you have shared it to a team video wall, on social media or via a landing page.

Can I edit my videos once they have been rendered?

Yes. Hover your mouse over the video thumbnail and click the "recreate" icon. This will open up an edit window where you can update and render a new version of the video. You can recreate a video in this way even if the original storyboard has been deleted or changed.

My Account

How do I login into Binumi?

Log in to your account using an email and password - or through a linked Google, Apple, Facebook, LinkedIn or Weibo account.

How do I edit my profile?

Access your account settings via the grid menu icon on the left-hand side of the top navigation bar. From there, click on "my settings" to edit and update your profile.

How do I change my profile picture?

Click on the grid menu icon on the left-hand side of the navigation bar, and select 'my settings'. Click on your profile picture, and upload any photo you like as your new photo.

Can I change my username?

Yes. Go to 'my settings' via the grid menu icon on the left-hand side of the top navigation bar. Type your new username in the 'username' box to update. Don't forget to save your changes by clicking the 'update profile' button at the bottom of the page.

Can I use more than one email address to sign in?

You can add multiple emails to access your Binumi account via the 'my settings' page. The same password will be used for any email address added to your account, and all email notifications will be sent to your primary address.

Can I change the email I use to sign in?

Yes. Go to 'my settings' via the grid menu icon on the left-hand side of the top navigation bar. Then click the blue 'add account' button. Type in the email address you wish to use as your main login and contact email, and click 'add account'. Then check the inbox of your current primary address and verify the new email address that has been added. To use the new email as your main address, click on the 'set as primary email' toggle next to your newly added email address.

Can I change the default language for my account?

Yes. When logged in, you'll find all currently available languages by clicking on the grid menu on the top left-hand side of the screen. Select your language from the dropdown menu and the platform will switch to your selection. If we don't have your language, get in touch and let us know. We're steadily working to make the platform accessible to everyone.

How can I link my social media accounts to Binumi?

Sharing is caring, and we encourage you to share your amazing videos direct to your social media accounts. Binumi supports Facebook, Twitter, Google+, Windows Live, LinkedIn, and Weibo. Also, linking your account allows you to log in with a single click. To link your social media accounts, go to "social media accounts" under 'account settings' > 'my profile' and click the blue 'add' button for the account you wish to link.

I forgot my password, what do I do?

Relax. Go to the login screen and select 'forgot your password?'. Enter your email address, and we'll send you a link to reset it.

How do I change my password?

Go to 'my settings' via the grid menu icon on the left-hand side of the top navigation bar. Select 'password' from the side menu and type in your new password, clicking 'update' to confirm it. Please note that you will need to know your old password to change to a new one.

Can I block other members on Binumi?

No, you cannot block another member from using Binumi. However, you can report someone for posting illegal or inappropriate content. You can also choose not to see videos from the person while you are logged into the site.

What happens if someone posts inappropriate content?

Violations of Binumi's Terms of Use may lead to the removal of your videos and/or your Binumi account.

How do I view how much cloud storage I have left?

Go to 'my settings' via the grid menu icon on the left-hand side of the top navigation bar. Your current cloud storage usage is displayed as a colored status bar. Hover your cursor over any portion of the bar graph to get detailed information about how many files of that type are saved in your account and the storage space they occupy.

Upgrade

How much does it cost?

Binumi's Member plan is free. It provides a great experience, but it's limited. For the full experience, upgrade to a paid plan. For more information, go to binumi.com/pricing

How do I upgrade?

It's simple. For our free Member users, click the 'upgrade' button to purchase our unlimited plan for businesses. If you are a corporate, nonprofit or education client looking for an Enterprise plan, please contact us directly.

Which plans do you offer? Do you offer nonprofit rates?

For a full range of plans and pricing options, go to binumi.com/pricing.

Having trouble completing purchase?

Please contact us at info@binumi.com if you are having any issues completing a purchase.

Can I pause my account?

It is not possible to pause a paid plan. Please contact us via chat or email if you have any concerns with your account.

Can I change payment details?

Please contact us using our Freshchat if you would like to update or change your payment details.

Admin

What is the admin panel?

The admin panel is where all security permissions, account structure and team controls are set.
Only an organisation administrator and those given permission can access to the admin panel.

Who are admins?

Admins are members of an organisation able to structure and control the account and its users.

Whats the usage panel?

The usage panel shows how much storage remains on the account, and provides general organisation video creation and sharing analytics.

What are uploads?

A space to access and manage all team uploads, manage team storage folders, upload and edit content.

How do I create/delete team uploads folders?

Create, update, manage and delete team upload folders from the upload section in the admin panel.

How do I set and edit team upload folder permissions?

Set permission and access levels for each team upload folder from the upload section in the admin panel. In order to view and use a team upload folder, team members must be given access here.

How do I create/delete new user/s?

Create, manage and delete users in the users section of the admin panel.

How do I manage user videos?

View and manage individual user videos by clicking each user in the user section of the admin panel.

How do I create/edit a new group?

Create, manage and delete groups in the group section of the admin panel.

How do I delete a group?

Create, manage and delete users in the users section of the admin panel.

How do I create/delete team video walls?

Create, update, manage and delete team video walls from the org walls section in the admin panel.

How do I create a new landing page?

Create, manage and update landing pages from the landing page section in the admin panel.

How do I edit an existing landing page?

Create, manage and update landing pages from the landing page section in the admin panel.

How do I share a landing page?

Once a landing page is finished, use the short URL to share and track your landing page.

How do I delete a landing page?

Create, manage, update and delete landing pages from the landing page section in the admin panel.

How do I create a new campaign?

Campaigns are managed in the admin panel. To create a new campaign, please use the campaign order form (only available for Enterprise plans.)

How does the reports dashboard work?

Explore and monitor user activity and video analytics from the analytics section of the admin panel. Binumi provides deep data such as viewer location, plays and shares.

Can I use Binumi on my mobile phone?

Yes. The Binumi app is available for free in the Apple App Store and the Google Play Store. The app is synced across devices and even works offline - so you can create, share and manage your videos at any time, in any location.

Is the mobile app free?

Yes, it's free. The Binumi app is available on the Apple App Store and the Google Play Store. The app links to your existing account so you can create, share and manage your videos at work, home or on-the-go.

Do I need to be on wifi?

Our mobile app has an offline option so you can continue to work on video content even if there's no data or internet connection. Please note that our desktop platform requires an internet connection.

How do I log on?

Log in to your account using an email and password, or through a linked Google, Apple, Facebook, LinkedIn or Weibo account.

How do I capture and upload?

You can either upload photos, video and audio from your device library, or capture straight into Binumi while in the app editor.

How do I edit a video story?

Every video story is ready to be rendered and shared straight away - but they are also easy to personalise. Change shots, text and effects, add your own footage, images and audio to bring your story to life.

How do I finish my video?

Once you're happy with your video, finish your story by clicking "finish". Every finished video will appear in your video wall where you can then manage and share it.

How do I manage my stories?

All finished videos appear on your personal video wall. If you're on a paid plan, finished videos can be shared from your personal video wall to team video walls. All storyboards (work-in-progress versions) are saved on your personal storyboards wall.

How do I share my story?

Tap the "share" icon on your finished video to share directly to social media, by email or to a team wall where it can be viewed by other members of your team. Team walls are only available on paid plans.

Can I use Binumi offline?

Our mobile app has an offline option so you can create, share and manage at work, home or on-the-go. Offline features mean you can continue to work and produce video content without a data or internet connection.

¿Tienes preguntas?

Para obtener ayuda en el punto de uso, seleccione el ícono de signo de interrogación amarillo para acceder rápidamente a los videos de soporte dentro de esa página. Nuestro bot de chat presenta respuestas detalladas para cada parte de la plataforma. Para soporte general, tenemos videos comunitarios y tutoriales rápidos en nuestro centro de ayuda.